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1737, need to talk?

Published date: 15/08/2018
Modified date: 22/08/2018
  • Location: All New Zealand, New Zealand

‘1737, need to talk?’ is New Zealand’s new national mental health & addictions helpline number.

The 4-digit number is free to text or call anytime to talk with a trained counsellor, its also a much easier number to remember a 4-digit helpline number, rather than an 0800 number.

1737 is staffed by a team of paid counsellors who are available 24 hours a day 7 days a week.

1737 is run as part of the National Telehealth Service. The same trained mental health professionals who currently respond to calls, texts, webchat and emails across the existing National Telehealth Service mental health and addiction helplines (depression, gambling and alcohol drug helplines) will be on hand to support people who call or text 1737.

What does the service provide?

When someone texts or calls 1737 a counsellor will work with the person to develop a care plan. This could include referral to another service, additional counselling or provision of information and support.

Brief intervention counselling services (primary counselling services where alternative counselling services are not available).

Transfer and signposting to other National Telehealth Services e.g. face-to-face service providers.
What can someone call about?

Anyone feeling stressed, anxious, worried, depressed, needing advice on mental health or addictions issues can call or text us.

Service Address: None provided, no physical address
Contact Person: N/A
0800 Free Call: 0800 1737 1737
Service Phone: 0800 1737 1737
Service Email: N/A
Age Range(s): All Ages
Gender: Both
Ethnicity: All
Cost of Service: Free Service

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